About the short course series


Yi-an Yang, MS, MA

Health and intercultural communication

Dr. Daniel O'Keefe, PhD

Persuasion and argumentation research

About this short course


This activity is intended for family physicians, internists, gynecologists, geriatricians, endocrinologists, and cardiologists who are engaged in the care of patients with type 2 diabetes, hypertension, high cholesterol in primary care settings.


After completing this activity, the participant should be better able to:

  • Identify the steps to close a patient’s knowledge gap
  • Identify the steps to close a patient’s action gap

What you'll get

Once patients have a favorable belief towards your recommendation, your task is about getting them to act on their behavior intention.

In this section, you'll learn how to close cognitive and behavioral gaps between what a patient intends to do and what actually happens in their life outside the clinic.